Do I need to be certified to purchase Ocularis PS?
Any dealer can purchase Ocularis PS but the Ocularis certification course is required for IS through ES feature sets. You will, however, benefit from taking the certification class if you are installing Ocularis PS.
Why do I need to attend a full session when I was just certified recently?
You don't need to attend the Boot Camp session if your certification is within two years of the course date.
Why doesn't OnSSI provide online training for recertification?
So many new features and functions have been added to the platform that online training would be impractical.
I just want to know how to add a camera. Do I need to go to training just to do this?
OnSSI currently maintains several support sections on its site. They can be found under the "Help Maintain my System" module on the Support Page.
You can also access them using the following links:
Troubleshooting: Easy-to-follow workflows on how to install and configure your video surveillance installation.
Self-Help Resources: Type in a system alert, to find instructions on how to repair the issue.