Troubleshooting

Below is a list of workflows designed to explain product features and walk you through commonly referenced situations:

Understanding the Kinetic Timeline in Ocularis Client

How to configure a "Action on Event" inside Ocularis Administrator

How to configure a "Blank Screen Event" inside Ocularis Administrator

Required Ports for Ocularis Media Server

Creating an SSL Certificate for Ocularis Mobile

Ocularis 3.5 Software Licensing Process

Difference between Video Codecs

Ocularis ES: System running in Failover even when Primary recorder is functioning

How to Manually Backup the NVR Configuration for NVR version 6.0 and 6.5

'No Server detected at specified IP' when logging into the Ocularis Base with Ocularis

No Video in Ocularis Client "Limited Mode" when on Different Subnets

How the Software Handles 'Running Out of Disk Space' on 6.5 & 7.0 Recorders

The Recording Server has encountered a Database problem

Problem Adding a Camera in Ocularis CS, IS, PS

How to run a WireShark Capture

How to Install an RC-E Recording Server

How to License NetEVS or RC-E

Storage Scenarios for Live and Archived Video Data

Setup of Performance Monitor to Monitor Hard Drive Activity (Windows Server 2003)

Setup of Performance Monitor to Monitor Hard Drive Activity (Windows Server 2008 / Windows 7)

Setup of Performance Monitor for the Recording Server or Image Server Services on Windows Server 2003

Setup of Performance Monitor for the Recording Server or Image Server Services on Windows Server 2008 / Windows Server 7

Ocularis Base SQL Install Options

RC-E SQL Database Install Options